Ordering A Game
Customer Support
If you need any assistance please contact us.
You can order a game by:
- our on-line shop - Click on the Add to Cart option on the page for the game
- telephoning us on +44 (0) 20 3290 1473
- emailing us by following this link: contact us.
Please note the price of the games are in £'s (GBP). When buying outside the UK, please check the exchange rate for the amount you will have to pay in your currency.
Pay for your game by:
- Credit Card, Debit Card or PayPal – Click on the “Add to cart” button on the page
- Contacting us over the phone with your card details
- Purchase Order or Bank Transfer (please contact us for details)
- Cheque in Pounds Sterling made out to Elite Training European Ltd.
Credit and Debit card transactions are dealt with by the secure services of WorldPay. When you make a payment you will automatically receive an e-mail from WorldPay confirming the payment paid, and giving you a Transaction ID.
We cover all WorldPay transaction charges; we do not add a surcharge for card payments.
Delivery times and costs
Orders placed on a working day (we are closed on Saturday and Sunday) are normally dispatched the next working day.
UK deliveries are normally sent by the Post Office for next working day delivery.
Worldwide deliveries are normally sent by DHL and provide a tracking service. Delivery times vary according to the country and location within that country.
- UK in 1 to 2 working days £12
- European Country in 2 to 4 working days £40
- USA and Canada in 2 to 5 working days £50
- Rest of the World in 2 to 6 working days £60
Games in stock
We keep most items in stock, however in the event that an item being out of stock, we will email you within 2 working days of placing your order. Please contact us to check stock availability, if delivery of your training game is urgent.
