Great customer service is critical to your business. At Elite Training we offer outstanding tailored Customer Service training to add real value to your organisation and raise your customer care standards to an exceptional level.
This training is suitable for all service staff whether their customer interactions are telephone-based, online or face-to-face and for the company's managers. Managers could attend the training course separately.
Your delegates will learn to:
For over 20 years, we have been delivering excellent management training and personal development skills to businesses and public sector organisations across the EMEA.
Our courses involve experiential learning with the use of business games and training materials. These activities help participants acquire essential knowledge and skills through active, self-reflective engagement and enable them to remember the key learning points.
“Excellent communication - pitched at the right level. I will be recommend this training to colleagues.” K. Saint – Dorset County Council
“I’ve done a few customer services courses, but this has been the best.” K. Slatcher – BASIS Registration Ltd
Elite Training will not pass your contact details on to any third parties, and will only contact you in relation to your enquiries.