Marketing by telephone can be one of the most cost efficient strategies to employ as part of your marketing strategy.
Learn how to speak to potential and existing customers and maximise your sales with practical techniques specifically designed for that telephone contact.
Our telephone selling training course addresses the individual's skills in commercial use of the telephone – both inbound and outbound calls.
The course addresses the basic concepts of phone selling, call management and planning and the personal styles of communication needed to use it effectively.
Our course on phone sales training covers the methods and techniques needed to deliver improved sales performance, especially for companies who need to take orders by telephone or to make outbound calls to prospective clients. Delegates will learn to use the telephone more naturally, with confidence and with a clear purpose in mind.
Delegates will develop insights into their strengths and areas for development. They will be coached to develop strategies to manage both.
Any member of staff who is responsible for handling company telephone enquiries or orders, or for a company's telesales of products or services.
“An excellent course, a lot to learn in just two days, but I gained many new ideas from the course content. I will make particular use of presenting myself and the product on the telephone and face-to-face.”M. Ridley – John Catt Educational Ltd
“Overall everyone was extremely positive, and walked away more confident in taking a sales enquiry including techniques to listen carefully and to use open questions. I think before the training some were a little worried to how relevant the training would be to them, however they all advised that many aspects were very relevant to their everyday role, even if they do not respond to many direct sales enquires.” L. Colebourn – DPAS
Elite Training will not pass your contact details on to any third parties, and will only contact you in relation to your enquiries.